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1-866-942-7268  TTY 711

Privacy Policy

Introduction

Welcome to the Destination Rx, Inc. Website. Blue Cross and Blue Shield of Texas ("BCBSTX") has contracted with Prime Therapeutics, LLC ("Prime") and Prime has contracted with DRX to provide you with this website in order take advantageof on-line service applications, health tolls, health information, subscriptions and other valuable resources. DRX will make every reasonable effort to safeguard any information we collect. The purpose of this Internet Privacy Policy is to let you know how DRX handle the information that you provide while using this Website. This Internet Privacy Policy does not apply to information collected through other means such as by telephone or in-person, although that information may be protected by other privacy policies.

What Information DRX Collects

Information may be collected in two ways on this Website.

1) If you decide to establish an account on this Website; personal information will be collected in order to set up an account; however, personal information will not be collected without your knowledge. Providing this personal information is voluntary.

2) DRX may use "cookies" to help us improve the Website by tracking your navigation habits and to store your preferences. A cookie is a small file created by an Internet site to store information on your computer. This cookie does not allow other Websites to gain access to information on your computer. Only DRX has access to these cookies.

Linking to Other Websites

From time to time this Website may provide links to other Websites, not owned or controlled by DRX. DRX does this in order to provide you information that might be of interest or use to you or where, as a member, you can receive value added services. While efforts are made to ensure your privacy, DRX cannot be responsible for the privacy practices of other sites. A link to an external Website does not constitute or imply endorsement by DRX. Additionally, DRX cannot guarantee the quality or accuracy of information presented on external Websites. You are encouraged to review the privacy policy of these Websites.

Use of Electronic Mail

Most E-mail, including the E-mail functionality on the Website, does not provide a completely secure and confidential means of communication. It is possible that your E-mail communication may be accessed or viewed inappropriately by another Internet user while in transit to DRX. If you wish to keep your information completely private, you should not use E-mail.

Other Online Communications

Periodically DRX may send electronic newsletters, notification of account status, and other communications such as information marketing other products or services. To opt-out of any specific electronic communication you're receiving, click on the opt-out button associated with the specific communication.

Changes to This Privacy Policy

DRX may change this Privacy Policy or Terms of Use from time to time. If changes are made, they will appear on this page of the Website. It is your responsibility to review the Privacy Policy when you use this Website. By continuing to use this Website you consent to any changes to the Privacy Policy or Terms of Use. This statement is not intended to and does not create any contractual of other legal right in or on behalf of any party.


This estimator is intended to be used only as an illustrative tool and is in no way a guarantee of savings. It should not be the only factor you use in determining the plan you choose. Drug costs displayed are estimates and may vary based on the specific quantity, strength, and/or dosage of the medication, the order in which prescriptions are purchased, and the pharmacy used. Estimates are based on costs at network pharmacies, which may vary from pharmacy to pharmacy and may also vary during the year. Medicare Prescription Drug Plans and Medicare Advantage Plans generally do not cover prescriptions at out-of-network pharmacies, except in emergencies. Estimates are based on annual usage. Saving for the remainder of this year may be less for individuals enrolling after January 1.


File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://access.adobe.com.


Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.


DestinationRx, Inc., powered by Connecture, is an independent company that contracts with Prime Therapeutics LLC and provides website information and tools for Blue Cross and Blue Shield of Texas plans.


We are open 8:00 a.m. – 8:00 p.m., local time, 7 days a week. If you are calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on weekends and holidays.


This information is not a complete description of benefits. Call 1-866-942-7268/TTY 711 for more information.


Out-of-network/non-contracted providers are under no obligation to treat Blue Cross Medicare Advantage members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.


Medicare Part D Plan Notice: Prescription drug plan is provided by Blue Cross and Blue Shield of Texas, which refers to HCSC Insurance Services Company (HISC), an Independent Licensee of the Blue Cross and Blue Shield Association. A Medicare-approved Part D sponsor. Enrollment in HISC’s plan depends on contract renewal.


Medicare Advantage Plan Notice: HMO plans available in Atascosa, Bandera, Bastrop, Bexar, Burnet, Caldwell, Cameron, Chambers, Comal, El Paso, Fort Bend, Hardin, Harris, Hays, Hidalgo, Jefferson, Kendall, Lee, Liberty, Medina, Montgomery, Orange, Webb, Willacy, Williamson and Wilson counties.


HMO-SNP plan available in Bastrop, Burnet, Caldwell, Hays, Lee and Williamson counties.


PPO plans available in Bastrop, Bexar, Burnet, Caldwell, Chambers, Collin, Dallas, Denton, Fayette, Fort Bend, Hardin, Harris, Hays, Jefferson, Lee, Liberty, Montgomery, Tarrant, Travis, and Williamson counties.


Plans provided by Blue Cross and Blue Shield of Texas, which refers to HCSC Insurance Services Company (HISC) (PPO plans), and also to GHS Insurance Company (GHS) (HMO, and HMO Special Needs Plans). HISC and GHS are Independent Licensees of the Blue Cross and Blue Shield Association. HISC is a Medicare Advantage organization with a Medicare contract. GHS is a Medicare Advantage organization with a Medicare contract and a contract with the Texas Medicaid program. Enrollment in HISC’s and GHS’ plans depends on contract renewal.